TfL extend use of expired child Oyster cards to end of December after cyber incident
TfL have agreed to extend the use of expired Oyster cards for children until the end of the year due to ongoing problems after a “security incident”.
The incident on 1 September caused numerous problems across the company with costs put in the millions, with one major problem being Oyster cards unable to be renewed.
It also prevented people claiming refunds if overcharged using an Oyster or Contactless bank card.
Other issues which admittedly don’t impact most but were a pain for me included the usual TfL meeting calendar showing meetings and reports of what’s happening in London not being accessible.
For now things are still far from resolved, and so Transport for London state:
- Children with expired 5-10 or 11-15 Zip Oyster photocards should show their card to staff at Tube, DLR, London Overground, Elizabeth line and National Rail stations (where normally accepted) and when boarding buses or to tram revenue inspectors.
- Staff will accept expired 5-10 Zip Oyster and 11-15 Zip Oyster photocards until 31 December.
For the over 60s, annual 60+ photocard address checks cannot be undertaken. TfL state that photocards will keep working as normal.
